Audience
Learning Outcomes
This course is suitable for managers who want to learn about how grief can impact on staff and how to provide effective support.
Topics covered in this course:
- Why the workplace is important for people who are grieving
- How employees are impacted by grief
- Different types of loss
- Grieving process – Dual Process Model
- Normal reactions – Physical/Emotional /Psychological
- Bereavement first aid (Acknowledge/Validate/Support)
- Bereavement Pyramid
- Importance of manager’s role in bereavement support
- How to communicate with bereaved staff
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