This course is suitable for managers who want to learn about how grief can impact on staff and how to provide effective support.
Topics covered in this course:
- Why the workplace is important for people who are grieving
- How employees are impacted by grief
- Different types of loss
- Grieving process – Dual Process Model
- Normal reactions – Physical/Emotional /Psychological
- Bereavement first aid (Acknowledge/Validate/Support)
- Bereavement Pyramid
- Importance of manager’s role in bereavement support
- How to communicate with bereaved staff
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